FAQ & TOS

WHEN YOU PLACE AN ORDER, YOU AGREE TO ADHERE TO THE ANSWERS AND STATEMENTS WRITTEN HERE. The FAQ and TOS are non-negotiable. Please Contact Me if you have any questions.

LAST UPDATED MAY 27, 2026

Do you ship to [insert country]?

Most likely I do, and if you aren't on the shipping list, please send me an email and I will see if I can ship to your country! 

Free Shipping on USA orders

If you place an order that is $35 or higher (after discounts), you'll receive free shipping to USA addresses!

Care Instructions & Disclaimer

Do not place any item from this store in direct sunlight. Do not subject to moist atmospheres or extreme temperatures. Use a micro-fiber cloth to gently remove any fingerprints or other. You can use mild water and soap for any harder to clean gunk. Dry immediately.

Do you charge immediately for orders, even pre-orders?

Yes.

How long before my order ships out?

Each item will say in the description about how many business days it will take for that item to ship out. Most items will take up to 5 business days to ship out.

How long will my order be in transit after shipped?

Despite the world mostly recovering from COVID-19, shipping times have changed a lot, especially internationally. Every order will have tracking through the shipping option you chose, as well as insurance! Some orders may take only a few days in transit, others may take a month or longer. It all depends. Please contact your shipping provider if you have questions, need to schedule a delivery time or pickup, or anything else. Once I have shipped an item, it is quite literally out of my hands.

Help! My order wasn't delivered or is being returned!

Most likely import fees haven't been paid and that means your order is coming back to me. The customer is responsible for paying import fees, customs, duties, taxes, or any other fees per the law. If an order is returned to me for ANY reason (lack of payment for import/customs fees, bad address, etc.), it is the responsibility of the customer to pay for the extra shipping charges.

What if I need to cancel/make changes to my order? Or update my shipping address?

You will have 2 business days after you place your order to cancel your order if it hasn't already shipped. Either respond to your Order Email, or Contact Me if you need to cancel and include your order number found in your confirmation email.

If you need to change an item in your order, and it hasn't already been packaged, please Contact Me. I will make changes to your order, and you'll receive an email with these changes as well as an invoice to pay if your changes have higher costs than you originally paid.

If you need to update your shipping address, please Contact Me as soon as possible so that it can be appropriately updated. Addresses cannot be changed once your package has been shipped out.